
Sales Policy for TeroCarTech
Effective Date: December 10, 2024
At TeroCarTech, we aim to provide our customers with high-quality products and a seamless shopping experience. Our Sales Policy outlines the terms and conditions that apply when purchasing products from our website, https://terocartech.com. By purchasing from us, you agree to the terms set out in this policy.
1. Product Information
We take great care to provide accurate and detailed information regarding the products available for purchase on our website. However, we do not guarantee that all descriptions, images, pricing, or product specifications are always complete or error-free.
- Product Availability: All products are subject to availability. If an item is out of stock or unavailable after your order has been processed, we will notify you and provide options to resolve the issue (including a full refund).
- Pricing: Prices for products on the website are subject to change at any time without prior notice. The price displayed at checkout will be the final price you pay for the item.
- Images and Descriptions: While we make every effort to provide accurate images and descriptions, slight variations in color or style may occur due to lighting or monitor differences.
2. Placing an Order
To place an order with TeroCarTech, follow these steps:
- Browse the website and select the products you wish to purchase.
- Add selected items to your shopping cart.
- Review your cart to confirm the product, quantity, price, and shipping details.
- Proceed to checkout, where you will enter billing, shipping, and payment details.
- Review the order, agree to our Terms and Conditions, and complete the payment process.
By submitting your order, you are making an offer to purchase the products at the displayed price. We reserve the right to accept or decline your offer based on product availability, pricing accuracy, or other factors.
3. Payment Methods
We accept a variety of secure payment methods to ensure your transactions are processed smoothly:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Other Methods: Additional secure payment options may be available at checkout
All payments are securely processed through our trusted third-party payment gateways to ensure your personal information is protected.
4. Order Confirmation and Processing
After placing an order, you will receive an Order Confirmation email with the details of your purchase, including your order number, items purchased, and estimated delivery time. Orders are typically processed within 1-2 business days, and shipping will follow once processing is complete.
If there are any issues with your order (e.g., payment failure, item unavailability), you will be contacted by our customer support team for resolution.
5. Shipping and Delivery
We offer a variety of shipping options to ensure timely delivery of your orders. Shipping costs are calculated based on the weight of your order and the delivery address.
- Domestic Shipping: We offer standard and expedited shipping within the United States.
- International Shipping: At present, we only ship within the United States but may offer international shipping in the future.
Shipping Time: Shipping times vary depending on the shipping method selected and the destination. Orders are generally delivered within 5-7 business days for domestic shipments. International delivery times may vary.
Tracking: You will receive tracking information via email once your order has been shipped.
6. Order Cancellations
Orders can be canceled within 24 hours of placement. To cancel an order, please contact us as soon as possible via email or phone. If the order has already been processed or shipped, cancellation may not be possible.
7. Returns and Refunds
If you are not satisfied with your purchase, you can return unused items within 30 days of receiving your order. Please refer to our Refund and Returns Policy for detailed information on how to initiate a return and the conditions for refunds.
Restocking Fee: A 15% restocking fee may apply to certain returns, and return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
8. Defective or Damaged Products
If you receive a damaged or defective product, please contact us immediately. We will offer you a replacement or a full refund. We may require photos of the damage for verification.
9. Limitation of Liability
TeroCarTech is not responsible for any indirect, incidental, special, or consequential damages arising from the use or inability to use the products. Our liability is limited to the purchase price of the affected products.
10. Changes to This Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, with an updated effective date.
Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at:
- Email: info@terocartech.com
- Phone: (734) 485-7372